RETAIL HEALTH CLINICS

Recent projects include:

• Assessed the retail clinic opportunity for a Fortune 50 Grocer – forecasting impact on total customer visits, Rx, basket size, margins, and brand/reputation with consumers.
  
  
• Evaluated the impact of establishing retail clinics for a large hospital – including the economic and operational impact on their ED, their physician group and their marketing program; worked with the CEO and the Board to co-create the right solution for their patients and community.
  
  
• Worked with a large retailer to create a new category of health gift (stored value) cards; created concepts, conducted market research, identified customer segments and messaging.
  
  
• Evaluated the distribution opportunity of using retail clinics for a consumer-driven medical device manufacturer.
  
  
• Created a three year health benefit transition program for a Fortune 100 employer including HDHPs, FSA/HRAs, and onsite clinics to engage employees in health programs.
  
  

REPORTS, ARTICLES, AND SPEECHES

Mary Kate Scott is the author of the landmark industry reports on retail clinics, commissioned by the California HealthCare Foundation.


Health Care in the Express Lane:
Retail Clinics go Mainstream
(Sept 2007)

Health Care in the Express Lane:
The Emergence of Retail Clinics
(July 2006)

Retail Clinics-
Friend or Foe of the Hospital?
Part One

Retail Clinics-
Friend or Foe of the Hospital?
Part Two

Employer Use of Retail Clinics – reducing costs, engaging employers, and transitioning to new benefit programs

Podcast on Retail Clinics

Consumer Preferences and Uses of Retail Clinics